Data Controller
The data controller for this website is LinenPost, operated from Largo Augusto 7, 20122 Milano, Italy. Contact: info@linenpost.eu, +39 02 8900 4321.
What Data Is Collected
Contact Form Submissions
When you submit the contact form on this site, the following data is collected: your name, email address, and optionally your phone number, together with the message you submit. This data is used solely to respond to your inquiry and is not shared with third parties.
Server Logs
Standard web server access logs record the IP address, browser type, and pages requested for each visit. These logs are retained for a maximum of 30 days and are used only for security and error analysis. They are not used for profiling or advertising.
Cookies
This site uses a single functional cookie to record whether you have accepted or rejected the cookie consent banner. No advertising cookies, tracking pixels, or third-party analytics scripts are loaded on this site. The consent cookie is named cookie_consent and expires after 365 days. You can clear it at any time through your browser settings.
Legal Basis for Processing
Contact form data is processed on the basis of your explicit submission (consent). Server logs are processed on the basis of the controller's legitimate interest in maintaining site security. Cookie consent state is stored to comply with the ePrivacy Directive requirement to record your choice.
Data Retention
Contact form submissions are retained for a maximum of 12 months, after which they are deleted. Server logs are retained for 30 days. Cookie consent records persist for 365 days in your browser's local storage.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to access personal data held about you, to request its correction or deletion, to object to processing, and to request data portability. To exercise any of these rights, write to info@linenpost.eu.
External Links
This site links to external resources including the Museo del Merletto, the Museo della Seta, the Fondazione Andriana Marcello, and the Encyclopaedia Britannica. LinenPost is not responsible for the privacy practices of those sites. Review their respective privacy policies before submitting data to them.
Changes to This Policy
Material changes to this policy will be noted with an updated date below. This policy applies to the site as operated from its current domain.
Last updated: May 2026